Hook

Using AI to surface risk and expansion opportunities from customer conversations

Echo: Use AI to Identify Risk and Expansion Opportunities at Scale

Build automations in Hook in Automations settings.

Conductor: Build Automations in Hook

Tailored next steps for accounts with risks identified by Echo

Plaibooks: AI-Powered Guidance Tailored to Accounts

Intelligent assistant for asking questions about customers and their data

Chat: AI Assistant for Customer Insights

Discover insights in your book of business using AI and improve the efficiency of your workflows

AI and Automations

Find answers and get help from Intercom Support and Community Experts

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