Using Claude Skills for Hook Agents
Hook's agents are powered by Claude. Skills are a Claude feature - reusable packages of specialist knowledge and instructions that are installed into Claude itself. When a skill is installed, your Hook agents can draw on this expertise and apply it consistently across your accounts, without having to explain it every time.
This article explains:
How to install skills in Claude for your agents
How to use Claude skills for updating agent prompts
đ¤ Managers and Technical Admins can configure agents in Hook. Skills are installed in Claude for the agents available to your organisation.
What is a Claude Skill?
A skill is a reusable capability that is installed into Claude. Where an agent's core prompt defines what it does day to day, a skill adds focused expertise on top. For example, a specific motion to run, a framework to follow, or knowledge about a particular part of your business. Because Hook's agents run on Claude, installing a skill in Claude makes that expertise available to your agents.
Skills are matched to the agents you have access to. The skills available to your organisation depend on which agents are used and how your Hook instance has been set up. The right place to start is always a conversation with our team about what you are trying to achieve.
How to Install Claude Skills
Skills are installed in Claude for your organisation by the Hook team. If you would like a skill added for one of your agents - or you want to know which skills are a good fit for the agents you have - get in touch and we will set you up.
To request skills for your agents, contact [email protected]. Let us know which agent you want to extend and the outcome you are after, and we will recommend and install the right skills in Claude for you.
Using Skills with Agents
Once skills are installed in Claude, direct how your agents use them in the same place you configure your agents.
Go to your Organisation settings and open Agent configuration. You will need Manager or Technical Admin access.
Select an agent.
Adjust the agent's instructions so it knows when and how to apply the installed skill.
Save your changes. Agents update on their next run, so refine and see the effect without starting over.
If you are not sure how to configure an agent to make the most of a skill, our team is happy to help you get it right. Reach out to [email protected].
Getting the most out of skills
Be clear about the outcome. The more specific you are about what you want an agent to achieve, the better we can match it to the right skill.
Start small and review. Try a skill on a limited set of accounts first and review what the agent produces before rolling it out more widely.
Keep instructions tidy. When a skill is installed, make sure the agent's instructions reflect it so its behaviour stays predictable.
âFrequently Asked Questions
Are these the same skills as Claude skills?
Yes. These are Claude skills, installed into Claude. Because your Hook agents are powered by Claude, installing a skill makes its expertise available to your agents - it is not a separate Hook-only setting.
How do I know which skills are available to me?
Skills are matched to the agents your organisation uses. Contact [email protected] and we will tell you which skills can be installed for your agents and recommend the best fit for what you are trying to do.
Can I install a skill myself?
Skills are installed in Claude for your organisation by the Hook team. Once a skill is in place, Managers and Technical Admins direct how it is used through Agent configuration in your Organisation settings.
Who can configure agents and skills?
Only users with Manager or Technical Admin access can configure agents in Hook. If you need access, speak to an admin in your organisation.
Can one agent use more than one skill?
Yes. An agent can draw on several installed skills. Keep its instructions clear about when each one applies so its behaviour stays consistent.
What if I need a skill that doesn't exist yet?
Tell us what you are trying to achieve at [email protected]. We are always expanding what skills can do and will let you know the best way to support your use case.