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Getting Started with Hook

Everything you need to know to get started. Log into Hook and explore the Overview page.

Updated over 6 months ago

Logging into Hook πŸ”‘

Go to https://app.hook.co/login and follow the steps to login to Hook.

You will be redirected to your organisation's SSO provider.

Google SSO is used by default in Hook. Microsoft SSO and Okta can also be used for logging into Hook. Find out more about Hook integrations here.

Navigating Hook: The Overview Page

After logging into Hook, you will see your personalised Overview page.

Key Features

Hook has various features:

See the most important information for an account, all in one place.

Review your full book of business and find upsell opportunities.

Build reports on user activity.

Take action at scale by cadencing users of your platform.

Configure alerts with playbooks to take action on at-risk accounts.

Notifications about relevant user or customer activity.

Understand how customer metrics typically fare at any given point in the customer journey.

Set company wide goals to increase engagement of accounts across your organisation.

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