To be able to set up an integration within Hook:
The individual setting up the integration must be a Zendesk admin
Navigate to the Integrations page (https://app.hook.co/configuration/integrations) in the Hook UI. You will be able to see a screen like below, press the + Add integration button.
2. Select the Zendesk integration from the list.
3. Enter your Zendesk subdomain in the textbox. This is the unique part of your Zendesk URL (not the full URL). For example, if your Zendesk URL is: https://yourcompany.zendesk.com then your subdomain is: yourcompany.
4. Click Authenticate with Zendesk and follow the instructions.
5. Once complete, please inform the Hook team. You will be redirected to the following screen once the connection has been established.
