Ensure you have the following information available from Gong. You must be a Technical admin in Gong to find this information in Gong settings:
Gong Base URL
What it is: This is the unique API URL for your Gong account region.
Where to find it:
Log into your Gong account.
Go to Admin Settings → Ecosystem → API.
Look for the Base URL (it will look like https://us-123.api.gong.io or https://eu-123.api.gong.io depending on your region).
Gong Access Key
What it is: This is like your account’s “username” for API access.
Where to find it:
In Gong, go to Admin Settings → Ecosystem → API → Get API Key.
You’ll see a Key generated — this is your Access Key.
Gong Access Key Secret
What it is: This is like your account’s “password” for API access.
Where to find it:
When you create the API Key in Gong (step above), you’ll also see a Secret.
Important: You will only see this once when the key is created—save it somewhere safe.
Find out more about accessing Gong's API here.
2. Go to https://app.hook.co/configuration/integrations/gong to connect to Gong. You must be a Technical Admin or Manager in Hook to access these settings.
3. Enter the values for Gong Base URL, Gong Access Key and Gong Access Key Secret from Step 1.
4. Click Submit credentials.
5. Once complete please inform the Hook team. You will be redirected to the following screen once the connection has been established.
