Hook allows you to send emails directly from the platform using your connected email account. Emails can be sent using automations and when completing actions. This guide covers how to connect your email, set up your signature, and configure email aliases.
How to Connect Your Email to Hook
Step 1: Go to Profile Settings
To connect your email account, navigate to Profile Settings:
Click your profile name in the top navigation bar.
Select Profile settings.
Step 2: Connect Your Email Account
Hook securely connects to your email provider to send emails on your behalf.
In Profile settings click Connections.
Click Connect.
If you're connecting with Gmail: A Sign in with Google window will appear. Choose the Google account you wish to use with Hook and review the permissions.
If you're connecting with Outlook: A Sign in with Microsoft window will appear. Sign in with the Microsoft account you wish to use with Hook and review the permissions.
Click Continue to finalise the connection.
Once complete, your email account is connected and ready to send messages from Hook.
Set Your Email Signature
Once your account is connected, you can manage how your outgoing emails look directly within Hook. Each connected email address can have its own customised email signature. Your email signature from Gmail or Outlook will not automatically be transferred when sending emails from Hook.
In Profile settings > Connections, you will now see your connected email address.
Click the Edit button next to the configured email address.
A dialogue will open where you can edit your signature.
Click Save to apply your changes.
Using Email Aliases
Email aliases allow you to send from alternative email addresses associated with your main account.
You must first set up aliases in your email provider before adding them to Hook.
Adding Aliases in Hook
Go to Profile settings > Connections.
Click + New alias.
Enter the email address of the alias ensuring it exactly matches the alias configured in your email provider.
Add a Display name and email signature for this alias.
Click Save.
Your alias will now be visible to use on any draft email within Hook.
⚠️ The email addresses added in Hook must exactly match the aliases configured in your email provider. Mismatched addresses may cause messages to fail to send.
Frequently Asked Questions ❓
Which email providers does Hook support?
Hook supports Gmail and Outlook. Other email providers are not currently supported.
Can I connect Hook to email on behalf of my whole organisation, rather than doing this as an individual?
Each individual must connect their own email to Hook.
Does Hook support sending emails from an alias?
Yes. Users can send from email aliases (e.g. [email protected]) if they have permission in their email provider to send from that alias.